Shipping policy

Shipping Policy — Fizo.pk

Last Updated: June 2026

Fizo.pk pe order karne ka shukriya! Neeche hamari shipping details detail mein di gayi hain.

 

Processing Time

        Orders Monday se Saturday, 9am-6pm process hoti hain

        Standard processing time: 1-2 business days

        Public holidays par processing nahi hoti

        High demand seasons mein processing time barh sakti hai

Domestic Shipping (Pakistan)

Hum poore Pakistan mein deliver karte hain:

        Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad): 2-4 business days

        Other cities: 3-6 business days

        Remote areas: 5-8 business days

Shipping Charges

        Standard shipping: Rs. 150-450 (location ke hisab se)

        Free shipping on orders above Rs. 4,000 (domestic)

        Express delivery available: charges at checkout

Order Tracking

        Shipment dispatch hone par aapko tracking number email/SMS se bheja jayega

        Courier company ki website par tracking kar sakte hain

        Delivery status ki update ke liye connect@fizo.pk contact karein

Failed Delivery

        Agar delivery attempt fail ho toh courier 1-2 baar try karta hai

        Failed delivery ke baad item warehouse mein hold hoga 5 days tak

        Unclaimed items waapis bhej diye jayenge aur re-delivery charges apply honge

Damaged or Lost Packages

        Damaged package receive hone par immediately photos lein aur hamein email karein

        Lost package ki report 7 din ke andar karein

        Courier se investigation ke baad replacement ya refund process hogi

Address Accuracy

Sahi delivery ke liye please accurate address provide karein jisme gali number, area name, aur city clear ho. Wrong address ki wajah se delay ya loss ke liye Fizo.pk responsible nahi hoga.

Cash on Delivery (COD)

        COD service available hai selected areas mein

        COD charges: Rs. 50 extra

        Payment courier ko delivery time par karein

 

Shipping queries? Contact us: connect@fizo.pk | Hours: Mon-Sat, 9am-6pm