Shipping policy
Shipping Policy — Fizo.pk
Last Updated: June 2026
Fizo.pk pe order karne ka shukriya! Neeche hamari shipping details detail mein di gayi hain.
Processing Time
• Orders Monday se Saturday, 9am-6pm process hoti hain
• Standard processing time: 1-2 business days
• Public holidays par processing nahi hoti
• High demand seasons mein processing time barh sakti hai
Domestic Shipping (Pakistan)
Hum poore Pakistan mein deliver karte hain:
• Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad): 2-4 business days
• Other cities: 3-6 business days
• Remote areas: 5-8 business days
Shipping Charges
• Standard shipping: Rs. 150-450 (location ke hisab se)
• Free shipping on orders above Rs. 4,000 (domestic)
• Express delivery available: charges at checkout
Order Tracking
• Shipment dispatch hone par aapko tracking number email/SMS se bheja jayega
• Courier company ki website par tracking kar sakte hain
• Delivery status ki update ke liye connect@fizo.pk contact karein
Failed Delivery
• Agar delivery attempt fail ho toh courier 1-2 baar try karta hai
• Failed delivery ke baad item warehouse mein hold hoga 5 days tak
• Unclaimed items waapis bhej diye jayenge aur re-delivery charges apply honge
Damaged or Lost Packages
• Damaged package receive hone par immediately photos lein aur hamein email karein
• Lost package ki report 7 din ke andar karein
• Courier se investigation ke baad replacement ya refund process hogi
Address Accuracy
Sahi delivery ke liye please accurate address provide karein jisme gali number, area name, aur city clear ho. Wrong address ki wajah se delay ya loss ke liye Fizo.pk responsible nahi hoga.
Cash on Delivery (COD)
• COD service available hai selected areas mein
• COD charges: Rs. 50 extra
• Payment courier ko delivery time par karein
Shipping queries? Contact us: connect@fizo.pk | Hours: Mon-Sat, 9am-6pm